Legal
Privacy Policy
How we collect, use, and protect your information.
Effective Date: June 19, 2026
The Agency Team Hawaii ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, such as when you submit a contact form, request a pre-approval or home valuation, schedule a consultation, or otherwise communicate with us. This may include your name, email address, phone number, mailing address, and details about the property or services you are interested in.
We also collect certain information automatically when you visit the site, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the real estate services you request;
- Connect you with our agents, and where relevant, lenders, title companies, and other service providers involved in a transaction;
- Send you property information, market updates, and other communications you have asked to receive;
- Operate, maintain, and improve our website and services; and
- Comply with our legal and regulatory obligations.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Our brokerage and affiliated agents working on your behalf;
- Service providers who help us operate the site and our business, such as customer relationship management, email, scheduling, mapping, and analytics providers, who are permitted to use your information only to perform services for us;
- Lenders, title and escrow companies, and other parties as needed to facilitate a transaction you request; and
- Authorities or other parties when required by law, or to protect our rights, safety, or property.
Cookies and Analytics
We use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. We may use third-party analytics and advertising services that set their own cookies. You can control cookies through your browser settings; disabling them may affect how the site functions.
Third-Party Services and Links
Our site integrates and links to third-party services, including property search portals, mapping, scheduling, and lead-management tools. When you interact with these services, their own privacy policies apply. We are not responsible for the privacy practices of third parties.
Data Retention
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
You may opt out of marketing emails at any time using the unsubscribe link in those messages. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, contact us using the details below. We will respond as required by applicable law.
Children's Privacy
This site is not directed to children under 13, and we do not knowingly collect personal information from children.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the site after changes take effect means you accept the updated policy.
Contact Us
Questions about this notice? Reach out to The Agency Team Hawaii, Brokered by eXp Realty:
6600 Kalanianaʻole Highway, Suite #114, Honolulu, HI 96825
Phone: (808) 746-3004
Email: theagency@buybigisland.com